Delivery Information
Casa Della Imani – Delivery Information
At Casa Della Imani, we strive to ensure that your order reaches you as quickly and safely as possible. Below you’ll find all the details regarding our delivery process.
Shipping & Delivery
Processing Time
- Orders are typically processed within 1-2 working days (excluding weekends and bank holidays).
- You will receive an email confirmation with tracking details once your order has been dispatched.
Delivery Options & Estimated Timeframes
- Standard Shipping: 3-10 Working days
- Express Shipping: 1-3 Working days
- International Shipping: 7-14 Working days (varies by location)
Please note that delivery times may be affected by external factors such as customs processing, holidays, or courier delays.
Shipping Costs
- Shipping fees are calculated at checkout based on your location.
- Free standard shipping on orders over £50.
International Shipping
- We ship to select international destinations. Customers are responsible for any customs duties or taxes imposed by their country.
Order Tracking
- Once your order has been dispatched, you will receive a tracking number via email to monitor your delivery status.
Delivery Issues
- If your order is delayed or lost, please contact our support team at customerservice@casadellaimani.com with your order number.
- If you receive a damaged or incorrect item, notify us within 48 hours of delivery for assistance.
For further inquiries, feel free to contact our customer support team at customerservice@casadellaimani.com
Thank you for shopping with Casa Della Imani!